Privacy Policy
Last updated: October 25, 2024
Data Fidelity Australia Pty Ltd, trading as PC Hardware (“PC Hardware”, “we”, “us”, or “our”) operates the PC Hardware website (the “Service”).
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services. By using our Service, you consent to the collection and use of information in accordance with this policy.
If you do not agree with this Privacy Policy, please do not use our Service.
1. Information We Collect
When you use our Service, we may collect the following types of personal information:
1.1 Personally Identifiable Information
We collect personal information that you voluntarily provide to us, including but not limited to:
– Name
– Email address
– Phone number
– Billing and shipping address
– Payment details (processed securely by third parties)
1.2 Log Data
When you access our Service, we automatically collect information about your visit, which may include:
– Your IP address
– Browser type and version
– The pages you visited on our website
– Time and date of your visit
– Time spent on pages and other diagnostic data
1.3 Cookies and Tracking Data
We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. Cookies are small data files stored on your device, and may include:
– Session cookies: These keep you logged in as you navigate our site.
– Preference cookies: These store your preferences for future visits.
– Analytics cookies: We use these to gather data on website traffic and user behavior.
You can configure your browser to refuse cookies or alert you when cookies are being sent, but this may affect your experience of the Service.
2. How We Use Your Information
We use your personal information for the following purposes:
2.1 Service Delivery
– To process and fulfill your orders, including shipping and customer support.
– To communicate with you regarding your orders, inquiries, and updates.
– To send you service-related communications (e.g., account verification, technical notices).
2.2 Website and Service Improvement
– To monitor and analyze how our Service is being used, to improve our offerings and user experience.
– To administer our website and enhance its performance, security, and functionality.
2.3 Marketing and Promotions
– To provide you with news, special offers, and general information about our products and services, if you have opted-in to receive such communications.
You can opt out of marketing communications at any time by following the unsubscribe instructions in those communications or by contacting us at .
2.4 Legal Compliance
We may use or disclose your personal information as required to comply with relevant laws, regulations, legal processes, or government requests.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with third parties under the following circumstances:
3.1 Service Providers
We engage third-party service providers to assist us in delivering our Service, such as payment processors, shipping partners, and IT service providers. These third parties only have access to the information necessary to perform their functions and are required to maintain the confidentiality of your data.
3.2 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of the business transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
3.3 Legal Requirements
We may disclose your personal data if required to do so by law or in response to valid legal requests from public authorities, such as courts or government agencies.
4. How We Protect Your Information
We are committed to ensuring the security of your personal information. We use commercially acceptable methods to protect your data, including:
– SSL encryption to secure data transmissions.
– Firewalls to protect our servers and databases.
– Access controls to limit who can view your personal data.
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information.
5. Your Rights and Choices
You have certain rights regarding your personal information under Australian privacy law, including:
5.1 Access and Correction
You can request a copy of the personal information we hold about you. If any information is inaccurate, you have the right to request corrections.
5.2 Deletion
You can request the deletion of your personal information, subject to certain legal obligations to retain the data (such as for tax reporting or legal disputes).
5.3 Opt-Out of Marketing Communications
You can opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in any email we send, or by contacting us at .
6. Retention of Your Information
We will retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including any legal obligations (e.g., tax records, warranty support).
When we no longer need to use your personal data, we will securely delete or anonymize it.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of these third-party sites. We encourage you to review the privacy policies of any website you visit.
8. Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at , and we will take steps to delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated “Last Updated” date.
We encourage you to review this Privacy Policy periodically. Changes are effective immediately upon posting.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
– Email:
– Mail: